Airline Customer Service Agent - Los Angeles, CA Job at Pacific Aviation, Los Angeles, CA

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  • Pacific Aviation
  • Los Angeles, CA

Job Description

Join Pacific Aviation at LAX - Where Every Journey Begins with You!

Are you passionate about aviation, customer service, and creating memorable travel experiences? Do you thrive in fast-paced environments where teamwork and professionalism come first? If so, Pacific Aviation wants YOU on our team as an Airline Customer Service Agent at Los Angeles International Airport (LAX)!

At Pacific Aviation, we take pride in delivering exceptional service to some of the world's finest airlines. As a Customer Service Agent, you'll play a crucial role in ensuring a smooth airport journey for passengers from check-in to takeoff.

Why You'll Love This Job:

  • Be the Face of the Airline - Welcome and assist passengers with check-in, boarding, and overall travel guidance.
  • Fast-Paced & Exciting Environment - No two days are the same at the airport!
  • Career Growth Opportunities - We are committed to growing our team members and promoting from within.
  • Diverse & Inclusive Team - We celebrate diversity and value the unique backgrounds of our employees.

Your Role in the Passenger's Journey:

  • Check-In Duties: Assist passengers with check-in, process travel documents, and ensure baggage is properly tagged.
  • Boarding & Departures: Provide important flight information, make boarding announcements, and verify passenger documentation.
  • Problem Solving: Address passenger inquiries, assist with ticketing concerns, and de-escalate situations with professionalism and empathy.
  • Safety & Security: Follow strict airport safety and security protocols to ensure compliance at all times.
  • Team Collaboration: Work closely with your team to create a seamless airport experience for travelers.

Shifts Available (Part-Time):

  • 4-5-hour shifts available between the following time slots:
    • 5:30 AM - 12:00 PM
    • 9:00 AM - 2:30 PM
    • 4:30 PM - 12:45 AM
    • 7:45 PM - 1:30 AM

Must be available to work at least 4 days per week, including weekends and holidays.

Pacific Aviation

Job Tags

Part time, Shift work,

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