Job Description

Envision:

Working for a company dedicated to personal career growth and opportunity in moving the organization forward. Challenger Motor Freight Inc. is a Platinum Club Member in Canada’s 50 Best Managed Companies. Our success is directly attributed to our dedicated and talented team of professionals who work hard together with a common purpose – to keep us on the leading edge in safety, technology, and analysis.

It’s not by chance that Challenger is a leading North American freight transportation company. In 40 years, Challenger has grown from one person with a vision and a truck to an international transportation and supply chain management company.

We win as a team when we work as a team, and succeed when our employees succeed. We want people who are resilient, team-oriented, and driven because we are laser focused on meeting commitments to our People, Customer, and Profit. If you’re looking to work for a dynamic, fast-paced, progressive organization then apply with us.

We offer the following in our search for engaged employees looking to become part of a successful team:

• A continuous learning environment that develops your individual career goals
• A continuous improvement environment where all ideas are explored
• Engaged coaches and mentors who will provide guidance but also allow autonomy
• Team atmosphere
• Competitive and comprehensive total rewards package including company paid group benefits and company sponsored retirement savings plan
• Support of professional memberships and certifications
• Standard office hours; Monday to Friday from approximately 8:00am to 4:30pm

The Opportunity:

The Claims Adjuster & Security Specialist is responsible for supporting motor vehicle accident claims, insurance, security and building maintenance functions within the Risk department.

Key Accountabilities:

Motor Vehicle Accidents (MVAs)

• Enters all MVAs in the Company’s Transport Management Software program; determines and assigns MVA to the proper file handler.
• Updates the MVA files as the repairs are completed.
• Follows up with internal and external stakeholders on required repairs, accident reports or any other needed information.
• Runs weekly MVA work order report and updates open files accordingly.

Insurance & Claims

• Requests insurance certificates from brokers when required by customers or internal staff.
• Supplies broker with proper documentation during the insurance renewal process.
• Ensures all open claims are reviewed and settled in a timely manner.
• Manages all Insurance Certificate requests from customers and partner carriers.
• Assists with the Insurance Renewal and Insurance Bond programs.
• Continuously monitors and adjusts the claims reserves as necessary.
• Creates subrogation packages (if required) and follows up on payment(s) owed.

Security

• Submits Canada Post security screening applications for new drivers.
• Manages the Employee Badges program; creates new employee badges; update ID badges accordingly; deactivates ID badges as required; orders supplies as necessary.
• Manages the Company’s Yard Security program.
• Ensures all of the Company’s facilities and yard security requirements are met.
• Resolves issues brought to the attention of the Operation Groups in all yards.

Building Maintenance

• Works closely with our building maintenance team to ensure all building maintenance issues are addressed in a timely manner.
• Obtains multiple repair quotes from outside vendors as required.
• Follows up with the building maintenance team to ensure all repairs are done to their satisfaction. If not, will work with the contractor to ensure its complete.

Other Duties

• Performs other duties as required

What You Need To Be Successful In This Role:

• Post-secondary degree or diploma in Insurance, Business Administration or a related field
• Achievement of Chartered Insurance Professional (CIP) designation considered to be an asset
• Three years insurance claims handling experience or experience in a related role
• Transportation industry specific experience considered to be an asset
• Knowledge of legal contracts and insurance terminology
• Excellent communication skills (written and verbal) and interpersonal skills
• Assertive and driven
• Strong self-discipline and initiative
• Creative and effective problem solving ability
• Ability to work with minimal supervision
• Extremely organized
• Detail and deadline oriented, with the ability to effectively prioritize and multi-task in a busy environment
• Ability to collaborate effectively with individuals at various levels is required
• Intermediate MS Office skills

How To Apply:

If you are looking to join a premier transportation company, and become an integral part of results oriented team who constantly challenge themselves to Go The Distance for our customers and for each other, the role of Claims Adjuster and Security Specialist may be right for you.

No phone calls, please. We thank all applicants; however, only those selected for an interview will be contacted. Challenger Motor Freight Inc. is an equal opportunity employer. We welcome diversity in the workplace and encourage applications from all qualified candidates including women, members of visible minorities, persons with disabilities, and aboriginal peoples. By submitting your resume, you consent Challenger Motor Freight Inc. to share this information within its divisions in order to identify other employment opportunities that you may be suitable for.

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