Job Description

Clinic Manager

LensCrafters is a place for visionaries. We've got a vision for pairing state-of-the-art technology with a truly personal approach to eye care. Everything we do is centered around sight. Because quality care helps us see the joy in life. Because learning from the best, makes us all better. Because continuing our legacy of the highest optical standards helps us innovate the future in optical care.

At LensCrafters, we want every person who enters our doors to feel our passion for care. And that's why we're committed to taking care of you, so you can bring the best quality experience to our patients and customers.

LensCrafters is part of EssilorLuxottica, a global leader in the design, manufacture and distribution of world-class vision care products, including iconic eyewear, advanced lens technology and cutting-edge digital solutions. Join our global community of over 200,000 dedicated employees around the world in driving the transformation of the eyewear and eyecare industry.

The Clinic Manager is the leader within the Surgical Clinic overseeing and managing all the day to day operations, ensuring adequate scheduling and staffing, coordinating proper training for the staff, and partnering with the Retail and Optometric leaders within the same location. Additionally, this role will support the Regional Clinic Manager in cultivating surgeries and surgical referrals.

Major Duties & Responsibilities:

• Coordinate the daily operations of the clinic from staffing to training to logistics
• Support the cultivation of surgical appointments and referrals
• Coach and lead the Clinic Staff to an exemplary level of care and service
• Set the example with flawless execution and dedication to the clinic
• Partner closely with the Retail and Optometric leaders within the location to leverage staff across the businesses
• Support the partner surgeon in coordination and preparation for surgery days
• Drive the ultimate level of accountability across your peers and staff
• Own the operations of the clinic from ordering supplies, coordinating vendors, ensuring proper preparation, scheduling of staff, patients, and surgeon
• Maintain a safe and fun environment for employees and patients

Basic Qualifications:

• 4+ years of management experience
• Relevant experience in a medical, surgical, or optical environment
• High School graduate or equivalent
• Proven track record of driving accountability
• Highly detail focused
• Strong basic math skills
• Must have a strong command of the English language for all written correspondence & oral communication
• Committed team player
• Dedication to detail and process
• Proven ability to problem solve

Preferred Qualifications:

• Relevant medical or surgical certifications/degrees
• Strong knowledge of basic optics
• State licensure (if applicable) &/or ABO Certification in non-licensed states
• Knowledge of retail operations, processes & policies

Employee pay is determined by multiple factors, including geography, experience, qualifications, skills and local minimum wage requirements. In addition, you may also be offered a competitive bonus and/or commission plan, which complements a first-class total rewards package. Benefits may include health care, retirement savings, paid time off/vacation, and various employee discounts.

We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, gender, national origin, social origin, social condition, being perceived as a victim of domestic violence, sexual aggression or stalking, religion, age, disability, sexual orientation, gender identity or expression, citizenship, ancestry, veteran or military status, marital status, pregnancy (including unlawful discrimination on the basis of a legally protected pregnancy or maternity leave), genetic information or any other characteristics protected by law. Native Americans in the US receive preference in accordance with Tribal Law.

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