Additional Information
Job Number 25134243
Job Category Rooms & Guest Services Operations
Location The Westin Detroit Metropolitan Airport, 2501 Worldgateway Place, Romulus, Michigan, United States, 48174VIEW ON MAP
Schedule Full Time
Located Remotely? N
Position Type Non-Management
POSITION SUMMARY
Greet and escort guests to rooms. Open doors and assist guests/visitors entering and leaving property. Inform guests of property amenities, services, and hours of operation, and local areas of interest and activities. Identify and explain room features to guests (e.g., use of room key, mini-bar, ice and vending areas, in-room safe, valet laundry services). Transport guest luggage to and from guest rooms and/or designated bell area. Assist with luggage storage and retrieval. Assist guests/visitors in and out of vehicles, including assisting guests with loading/unloading luggage. Supply guests with directions. Arrange transportation (e.g., taxicab, shuttle bus, limousine/sedan service) for guests/visitors, and record advance transportation request as needed. Communicate parking procedures to guests/visitors.
Follow all company policies and procedures, and report accidents, injuries, and unsafe work conditions to manager. Maintain awareness of undesirable persons on property premises. Ensure uniform and personal appearance are clean and professional and maintain confidentiality of proprietary information. Welcome and acknowledge all guests, anticipate and address guests’ service needs, assist individuals with disabilities, and thank guests with genuine appreciation. Speak with others using clear and professional language, and answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others. Comply with quality assurance expectations and standards. Read and visually verify information in a variety of formats (e.g., small print). Move at a speed required to respond to work situations (e.g., run, walk, jog). Stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance and objects weighing in excess of 75 pounds with assistance. Move over sloping, uneven, or slippery surfaces as well as up and down stairs and/or service ramps. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Perform other reasonable job duties as requested by Supervisors.
PREFERRED QUALIFICATIONS
Education: High school diploma or G.E.D. equivalent.
Related Work Experience: No related work experience.
Supervisory Experience: No supervisory experience.
License or Certification: None
At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
At Westin, we are committed to empowering guests to regain control and enhance their well-being when they need it most while traveling, ensuring they can be the best version of themselves. To achieve the brand mission of becoming the preeminent wellness brand in hospitality, we need passionate and engaged associates to bring the brand’s unique programming to life. We want our associates to embrace their own well-being practices both on and off property. You are the ideal Westin candidate if you are passionate; you are active and take pride in how you maintain your well-being; you are optimistic; you are adventurous. Be where you can do your best work, begin your purpose, belong to an amazing globalteam, and become the best version of you.
...fostering academic excellence and creating a supportive learning environment for students. Being a full-time private boarding secondary school, it has offered Ontario Secondary School Diploma (OSSD), International Baccalaureate Diploma Programme (IBDP) and A-level...
JOB RESPONSIBILITIES Offer administrative assistance to the Country Manager through tasks such as inputting written communications, generating reports and files, managing or filtering incoming phone calls and guests, schedul...
...leadership role within the health care team, and coordination of patient care and discharge. Experience One (1) year CSIU and/or surgical nursing and/or cardiology nursing experience required. Nurses currently working on the unit will be deemed qualified. Education...
...Working alone and as part of a team. Answering phones and taking orders. Other Details: Entry-level position. No previous experience is required but is an asset. Approximately 25-30 hours/week. Must be willing to obtain Food Handlers Certificate. Pay Rate:...
...Amazon DSP Delivery Driver Helper: Full-time delivery driver helper positions are available. Overtime rate of time and a half after 8 hours in a day and 40 hours in a week. Weekly Safety and Quality Bonuses Year Round. Summary: ~ Amazon Warehouse - DLX...