Job Description

We are currently seeking a General Manager who will be responsible for managing a condominium hotel property located on the island of Kaua’i. The position is responsible for all aspects of association management as well as overseeing the functionality and effectiveness of the onsite rental program operating from the front desk at the property. 

Must be results-oriented, practice an involved, communicative leadership style of management, able to evaluate, plan, and direct to achieve goals and objectives, identify and solve problems through coordination and follow up. Must utilize a participatory team approach involving all employees and corporate personnel. 

  Essential Duties and Responsibilities: 

The functions and responsibilities include but are not limited to: 

• Human Resources Management Responsibilities – Effectively lead all employees through involved participation and effective communication. Identify property challenges and opportunities and develop specific actions plans for follow up. 
• Property Responsibilities – Inspection of units and preparation of owner arrivals, conduct periodic property inspections including building, landscaping, pool, and other amenities for general cleanliness, safety, and appearance. 
• Guest Service – Assure that guest service standards are implemented, reinforced, and measured to provide the best value and guest experience to achieve customer loyalty. 
• Financial – Involved in preparation of operating and reserve budgets; monthly financial reports reviews, forecasting and planning, managing cost controls and obtaining expense approvals. 
• Sales & Marketing – Revenue budget, 120-day forecast preparation, reservations and assisting with marketing initiatives. 
• Board of Directors and Owner Relations – Open communication with all directors as well as owners. 
• Board and rental meetings – Preparations for all board and rental meetings. 
• Coordinate and assist with all property projects as determined by the Board. 

Qualifications: 

• Proficient in Microsoft Word and Microsoft Excel programs. 
• Strong verbal and written communication skills. 
• Strong organizational skills. 
• Reliable; able to multi-task and learn on the job. 
• At least five (5) years of hotel and association management experience. 
• Experience with multi-tasking various items in a timely and efficient manner. 
• Must possess good common sense, reasoning, and judgment ability. 
• Extensive knowledge of accounting, operating budgets, cost analysis, sales, all aspects of operations, with a strategic thinking and creative approach to problem-solving. 

Job Tags

Similar Jobs