Job Description

🚀 IT Manager (Edmonton, AB)

Equity + Bonus + Massive Growth Opportunity

About Total Life

We’re Total Life — the nation’s leading teletherapy platform for older adults, on a mission to help people age better, feel better, and live longer. With tens of thousands of sessions delivered and a fast-growing national footprint, we’re transforming mental health for an underserved generation. Recognized by Inc. Magazine as one of the Best in Business, we’re building something bold — and we want you to be a part of it!

Overview

As the IT Manager at Total Life, you will play a pivotal role in managing and enhancing our IT infrastructure, ensuring that our systems run smoothly and efficiently as we continue to grow. You will be responsible for overseeing IT operations and leading a team that supports various technology initiatives. This role requires a balance of technical expertise and strong leadership skills, as you will work collaboratively with various departments to ensure our technology serves the needs of the business and our clients.

What You’ll Do

• Oversee the IT operations of Total Life, ensuring systems and technologies run efficiently.
• Lead, train, and mentor a team of IT specialists to provide excellent support and solutions.
• Develop and implement IT policies and procedures to optimize performance and security.
• Manage the company’s IT budget and resources, making sure to align with strategic goals.
• Collaborate with other departments to understand technology needs and provide solutions.
• Monitor and maintain system performance, ensuring uptime and quick resolution of issues.
• Research and evaluate new technologies and implement solutions that align with our mission.
• Ensure compliance with industry regulations and security standards.

Location

Edmonton, Alberta

Job Type

Job Type: Full-Time

Requirements

Who You Are

• 5+ years of experience in IT management or similar leadership role.
• Strong understanding of IT infrastructure, systems, and hardware.
• Experience with managing budgets and evaluating technology solutions.
• Experience configuring hardware for maximum security and performance.
• Experience managing Google Workspace
• Excellent problem-solving skills and ability to make decisions quickly.
• Proven experience leading teams and managing cross-functional collaboration.
• Strong communication and interpersonal skills, with an ability to convey technical concepts to non-technical audiences.
• Bonus: Experience in healthcare technology or telehealth platforms.

Benefits

Why Join Total Life?

• Make an Impact: Contribute directly to enhancing mental healthcare services for older adults.
• Collaborative Culture: Work alongside an innovative and supportive team.
• Healthcare Plan: Dental care, extended health care, life insurance, paid time off, and vision care.
• Remote work available on Fridays

Compensation & Benefits

• Salary: $50,000.00 CAD-$65,000.00 CAD per year
• Benefits: Dental care, extended health care, flexible schedule, Remote work available on Fridays, life insurance, paid time off, and vision care.

Application Instructions

If you’re ready to launch your career and drive meaningful change in mental healthcare, we want to hear from you. Submit your resume along with a cover letter outlining your relevant experience and explaining why you’re excited to join our team at Total Life.

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