Remote Live Chat and Email Agent Job at CureBay, West Virginia

eXFzai9TRDBNZVhrL1BQOGtGbVlNYWhQVHc9PQ==
  • CureBay
  • West Virginia

Job Description

Job Description

Job Description

Job Description:
Support our customers by responding to their questions via live chat and email. Help with orders, prescriptions, and general inquiries — no phone calls required.

Responsibilities:

  • Respond to customer inquiries via chat and email

  • Provide order updates and prescription assistance

  • Escalate complex issues to internal teams

  • Keep accurate and HIPAA-compliant records

Requirements:

  • 1–2 years of online customer support experience

  • Excellent written communication skills

  • Ability to multitask and stay organized

  • Experience with tools like Zendesk or Freshdesk

Benefits:

  • Work-from-home flexibility

  • Paid training

  • Wellness allowance

Job Tags

Remote job, Work from home,

Similar Jobs

Sanford Health

Pathologists' Assistant - Sioux Falls - FT Job at Sanford Health

 ...b. Consult with the attending pathologist to determine appropriate special techniques, including cultures, flow cytometry, toxicology, etc. c. Coordinate requests for special specimen sampling, such as for research or special studies d. Perform... 

Sodexo

Food Production Manager 2 Job at Sodexo

Returning Users Log Back In Role Overview Sodexo is seeking a Food Production Manager for Meadowbrook Rehab Hospital in Gardner, KS . The Food Production Manager will oversee inventory, purchasing, and general kitchen management for the medical campus. This... 

Ring Container Technologies

Quality and Food Safety Manager Job at Ring Container Technologies

 ...Job Description Job Purpose To develop and ensure effective implementation of the plants quality and food safety management systems in accordance with product specifications, regulations, and the plants chosen third-party food safety standards, either Safe Quality... 

allnex

HR Generalist Job at allnex

 ...maintaining compliance with company policies and local regulations. Oversee HR operations, ensure compliance with labor regulations, manage employee records, support work permit processes, and maintain accurate attendance and HR reports... 

ALEX FRANCIS

live-in caregiver - seniors Job at ALEX FRANCIS

 ...option to work remotely. Work site environment ~ Non-smoking Work setting Optional accommodation available at no charge on a live-in basis. Note: This is NOT a condition of employment Urban area Work in employer's/client's home Responsibilities Tasks...