Overview The Store Manager handles all day-to-day operations of their assigned Starbucks location, including managing team members, monitoring and reporting store financials, and working side-by-side with team members to serve quality products and provide excellent customer service. Responsibilities Starbucks Store Manager responsibilities include, but are not limited to: Delivering exceptional customer service to guests This is a working management role; work alongside our baristas during shifts by preparing & providing quality beverages & food products, stocking, replenishing, and deep cleaning as needed Creating and executing, weekly, daily and monthly sales plans Monitoring and reporting store financials such as P&L statements, budgets, etc Scheduling team members according to business needs Cash management through the daily, weekly and monthly reconciliation of operating funds Creating and executing continued training and new-hire training plans Positive coaching of team members for performance improvement Implementing disciplinary action if necessary Continuous coaching on new beverage recipes, food items and company standards Inventory management, including ordering, maintaining proper par levels, and communicating with Starbucks Director and other Store Managers in the company to maintain appropriate product inventory Maintaining a clean and safe work environment on par with all appropriate company, state, and federal standards Other duties as assigned Qualifications What are we looking for? Due to the cyclical nature of the hospitality business, team members may be required to work varying schedules to reflect the business needs of the resort, including weekends and holidays Must be able to work a variety of opening, closing, and mid shifts as needed Previous experience in a managerial role in a related field (e.g., food & beverage, retail) required Previous Starbucks experience strongly preferred Proven experience managing a team through motivation, coaching, and development Strong decision-making and problem-solving skills, with the ability to use independent judgment and anticipate customer needs Excellent communication skills, both verbal and written. Proficiency with computers and office applications (e.g., word processing, spreadsheets, databases) Ability to analyze financial information, prepare budgets, and make informed business decisions Passion for providing exceptional service to guests and team members Responsibility, reliability, and honesty Teamwork and collaboration Must be able to communicate clearly and professionally with guests, coworkers and supervisors What can you look forward to? All team members enjoy WEEKLY PAY! Qualifying team members may enjoy the following benefits: Treat yourself every shift! Team members receive a free handcrafted drink and a bagel of their choice during every shift Save while you sip and shop! Get 30% off all retail merchandise and menu items as part of your team member discount Medical and Dental insurance Supplemental insurance plans (ex. Vision, Life, etc) Paid Time Off 401(k) retirement plan with company match Bereavement Leave Jury Duty Pay Employee Assistance Program David L. Brittain Scholarship Program Tuition Reimbursement Resort Accommodations Discount And more! Who are we?
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