Job Description

Job Position

This position is responsible for creating a positive first impression to patients, the complete and accurate registration and scheduling for patients.

Job Functions:

• Performs basic receptionist duties to include answering and returning phone calls, and retrieving voicemail
• Maintains department office equipment and supplies
• Greets and provides courteous customer service to internal and external customers
• Assures accurate processing of patient registration and scheduling
• Scans, files and posts documents into patient charts
• Performs other duties as assigned

Minimum Education/Work Experience:

Must be at least 15 years old

Knowledge/Skills/Abilities:

• Knowledge of basic computer functions and Microsoft Office applications
• Ability to meet and maintain the necessary background checks as aligned with position functions
• Ability to communicate in the English language for effective written and verbal correspondence
• Ability to perform basic math functions and count money
• Ability to respond appropriately to unpredictable situations and diverse patient populations
• Ability to work autonomously and as a team
• Ability to multi-task

License/Certifications:

Preferred Qualifications:

• High school graduate or equivalent
• Medical Terminology knowledge
• Previous electronic medical software experience

Cognitive and Mental Demands:

• Time Awareness - Frequent
• Writing - Continuous
• Initiation of Work - Occasional
• Memory - Continuous
• Receptiveness to Change - Occasional
• Reasoning - Continuous
• Required Sequences in Work - Frequent
• Problem Solving - Continuous
• Attentiveness Duration - Continuous
• Social Interactions - Frequent
• Mathematical Aptitude - Occasional
• Conflict Management - Seldom
• Reading - Continuous
• Detail Oriented - Continuous

Physical Demands:

Compensation:

Many factors are taken into consideration when determining compensation such as: the requirements of the position, experience, education, knowledge, and skills along with location and internal equity. Pay listed does not include any shift, weekend, or other differentials.

Benefits:

Ridgeview strives to provide comprehensive and market competitive benefits to meet the needs of our employees and their families.

Ridgeview Medical Center will not discriminate against or harass any employee or applicant for employment because of race, color, religion, sex, pregnancy, citizenship, national origin, age, disability, military service, veteran status, genetic information, union membership, creed, marital status, familial status, sexual orientation, gender identity, status with regards to public assistance, membership in a local human rights commission, or any other category that may be protected by law.

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