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Our Global Services includes experts who help our customers design, build, operate, and secure their cloud environments. Customers innovate with our Professional Services, upskill with our Training and Certification, optimize with *** Support and Managed Services, and meet objectives with our Security Assurance Services. Our expertise and emerging technologies include our Partners, Sovereign Cloud, International Product, and the Generative AI Innovation Center. You’ll join a diverse team of technical experts in dozens of countries who help customers achieve more with the ** cloud.We’re hiring an Engagement Manager to lead our consultants, partner, and client teams. Engagement Managers, manage and deliver our cloud products and services that enable our customers to realize their business objectives. These professional services engagements focus on the full platform of our customer solutions to help our customers and partners remove constraints and accelerate their journey.Key job responsibilitiesEXPERTISE· Collaborate with our internal teams to seek to understand our customer’s needs, their business, how success is defined, and ensure that we are exceeding expectations in delivery and developing valued solutions.· Possesses a deep knowledge of project management best practices and how to apply them in an effective yet pragmatic way across large, complex projects.· Understanding of technology principles and services including infrastructure, business applications, data management, security, application platforms and consumer facing technology.COMMUNICATION· Interfaces with various customer and internal stakeholders which consists of senior leadership teams (C-level execs, SVP/VP, Directors) and project level resources such as SMEs.· Demonstrates the ability to understand the operating styles of others as well as team/client relationships, team dynamics, and adjusts behavior accordingly to succeed.· Excellent presentation, communication (oral & written), and relationship building skillsTEAMING· Team player who effectively integrates, motivates and builds relationships with cross-functional team members (local or remote), sponsors, key stakeholders, executives, and other individuals or organizations involved with or affected by the project.· Excellent people management skills, including the ability to influence, negotiate and achieve results through others who are not direct reports· You be required to travel to client locations when needed.
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