Job Description

Trainee, IT Support

Internship / Student

Canada - Levis

It

Available now

Want to be part of a passionate and innovative IT team?

Our IT department is looking for a motivated intern or student to actively support the team by responding to Level 1 technical requests, both hardware and software, while participating in ongoing projects. By joining us, you will work alongside an expert and close-knit team that will make your integration and training a priority.

Here's what we offer you:

• A stimulating work environment within a strong and passionate IT team
• The opportunity to develop your skills and expertise
• Flexible hours
• New offices located close to nature
• A dynamic, people-oriented, stimulating, and open-minded company
• A community of interns and young employees
• A wide range of social activities... and much more!

What you will do on a daily basis

• Provide first-level IT support to internal users (computer hardware, telephony, printers, internet, business applications, etc.)
• Interact professionally with colleagues to ensure a high level of satisfaction
• Configure and install computers for new employees
• Use the ticketing system to document interventions
• Provide an exceptional employee experience from the moment new recruits arrive
• Participate in projects based on your curiosity and thirst for learning
• Contribute to the enhancement of the IT infrastructure

What we are looking for

• Vocational (DEP) or college (AEC/DEC) student in IT support
• Ability to work independently to find solutions
• Analytical and diagnostic skills
• Ability to communicate in French and English
• Strong interest in customer support

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